Yorkshire VoIP is a trading service of 2plus1.com PC Services Limited (registered in England & Wales, company no. 7409863), of Unit 57, Block E, Bowers Mill, Barkisland, West Yorkshire, HX4 0AD. We are the data controller for information you submit here.
What we collect
When you use the enquiry form, or contact us by phone or email, we collect the details you give us — typically your name, business name, phone number, email address, an indication of how many people need phones, and your message. Our web server also records your IP address and the time of submission to help prevent spam and abuse.
Why we use it
- To respond to your enquiry and prepare a quote.
- To contact you about the service you asked about.
- To keep our systems secure and prevent misuse of the form.
Our lawful basis is your consent (given when you submit the form) and our legitimate interest in responding to business enquiries.
Who we share it with
We don't sell your details or share them for marketing. Enquiries are delivered to us by email through our mail provider. We use reasonable technical measures to protect your information and only keep it for as long as we need it to deal with your enquiry and any resulting work.
Your rights
You can ask us for a copy of the information we hold about you, ask us to correct or delete it, or withdraw your consent at any time. Contact us at hello@yorkshirevoip.com or 01484 818055. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
Cookies
The site works fully without any tracking cookies, and none are set unless you say so. If you press "Accept cookies" on the banner, we use Google Analytics (to see how the site is used) and Google Ads (to measure our advertising). Choosing "Essential only" loads nothing from Google and the site behaves identically.
Your choice is remembered in your browser, and you can change it at any time using the "Cookies" link in the footer of every page. Google describes how it handles this data in Google's privacy policy.
If reCAPTCHA is enabled to protect the forms, Google may also set cookies for that purpose, as described in the same policy.
This is a plain-English summary. For a full data-protection statement covering all of 2plus1.com PC Services Limited, please ask and we'll provide it.